Return & Exchange Policy
Return & Exchange Policy for DressTraditions.com
Effective Date: January 1, 2025
At Dress Traditions, we want you to love your purchase. If you're not satisfied, we offer a no-questions-asked return and exchange policy within 45 days of delivery.
Return & Exchange Window
You can return or exchange items within 45 days of delivery.
How to Initiate a Return or Exchange
To start the process, email us at support@dresstraditions.com with the following details:
- Order Number: Found in your order confirmation email or packing slip.
- Reason for the Return or Exchange: While not required, your feedback helps us improve.
- Refund or Exchange Preference: Indicate whether you’d like a full refund or an exchange. For exchanges, please specify the desired color and size of the same item.
Return Shipping
Once your return or exchange request is approved, we’ll provide instructions for mailing the items back. Please ensure the items are in their original condition, unworn, and with tags attached.
Refund & Exchange Process
- Refunds: Processed within 10 days of receiving the returned items. Refunds will be issued to the original payment method.
- Exchanges: Your replacement item will be shipped within 10 days of receiving the returned item.
Please note that shipping costs are non-refundable.
Contact Us
For questions about returns or exchanges, contact us at support@dresstraditions.com.
Thank you for choosing Dress Traditions. We’re here to ensure your shopping experience is seamless and enjoyable!